Terms and Conditions - Festival Rules & Guidelines
These rules ensure a safe, enjoyable, and respectful experience for everyone. By attending, you agree to follow them.
1. Ticketing
Festival tickets will be available starting October 3, 2025.
A valid festival ticket is required to participate in wellness activities (Explorer Pass or Wellness Pass).
Music Pass holders may access the music stage only.
2. Wellness Walk-in Policy
All wellness activities are walk-in only; no online pre-booking is required.
Each class has a different capacity (please refer to the festival timetable for class quotas).
Admission is first-come, first-served.
Wellness Pass holders receive priority access:
A priority line opens 20 minutes before class begins.
10 minutes before class, the priority line closes and remaining spots are open to both Wellness Pass and Explorer Pass holders until the class is full.
3. Workshops
Workshops are open to the public; festival tickets are not required.
Each workshop has limited capacity, with first-come, first-served admission.
Please check our social media and website for workshop details, or contact the workshop host directly.
For general inquiries, contact our team via WhatsApp: 9061-3731.
General Conditions & Rules
Outside alcohol, glass bottles, and illegal substances are not permitted.
Bag checks will be conducted upon entry.
Please respect the natural surroundings and use bins responsibly to reduce waste.
This is a community-centered festival — respect personal space, performers, and fellow participants to ensure a safe and welcoming environment.
Children under 12 must be accompanied by an adult at all times.
Pets are welcome but must remain on a leash and under control. Owners are responsible for cleaning up after their pets.
Smoking is only permitted in designated areas.
Please bring reusable bottles and cups. Free water refill stations will be available.
The festival is not responsible for lost or stolen items. Please keep valuables secure.
Music Stage & Outdoor Performance Conditions
Behavior & Safety
Respect performers, staff, and other attendees.
Do not climb on stage structures, barriers, or trees.
Stay hydrated, wear comfortable clothing, and protect yourself from sun exposure. Ear protection is recommended for young children or sound-sensitive participants.
Weather
Shows will continue under Yellow Rainstorm Signals. In the event of Typhoon Signal No. 3 or above, Red or Black Rainstorm Signals, or extreme weather, performances may be delayed, rescheduled, or canceled for safety reasons. Updates will be announced on-site and online.
Sound & Environment
Music volume will comply with local regulations. Please help preserve the environment and minimize waste.
Performance Schedule
Performance times may change due to weather or operational needs.
Wellness Class Conditions
In case of rain, some classes may be postponed. Tickets remain valid for rescheduled sessions; details will be announced later.
Weather updates will be provided on the event day. Since all classes are outdoors, availability depends on weather conditions beyond our control. Some classes may proceed if safe, while others may be adjusted or postponed.
Please bring comfortable clothing suitable for outdoor activities.
Participants are responsible for their own safety. The festival is not liable for any injuries during wellness activities.
Late arrivals may not be admitted to avoid disrupting the class.
Ticket Validity & Refund Policy
Tickets are non-refundable, except in the case of full festival cancellation due to extreme weather (e.g., Typhoon Signal No. 3 or above, Red or Black Rainstorm Signal, or government-declared “Extreme Conditions”).
Tickets are non-transferable and may only be used by the original purchaser.
Tickets are day-specific:
A ticket for Day 1 (October 25) is only valid on Day 1.
A ticket for Day 2 (October 26) is only valid on Day 2.
Different colored wristbands will be issued to identify pass type (Music Pass / Explorer Pass / Wellness Pass).